GENERAL INFORMATION

​

Invoice dispatch

You will receive your invoice exclusively in electronic form via email to the contact address we have on file. If you wish to use a different or specific email address for invoice dispatch, please let us know. We will be happy to add it to our records. We are unable to send paper invoices by post.

 

Invoice Recipient

The definitive final invoice recipient is always the company specified in the order confirmation, regardless of any differing payment or usage agreements.​​

​

Invoice file format

We send e-invoices in ZUGFeRD format. These comply with the applicable standards (including EN 16931) and can be processed by standard ERP and accounting systems.​​

​

Payment terms

Unless otherwise agreed, payment in advance is required for international customers. ​

​

Our terms and conditions

You can find our current terms and conditions on our website or alternatively as a PDF download.